Buying from us is easy !

Go onto "Live Periodic Table" or other categories of the website, add the items you want to your cart, when you have finished, click on the shopping cart and check out. Review your order, if you want you can change the quantity of your selected items and proceed. Fill in the form of required data for shipping and / or billing order. Confirm and pay. You will instantly receive an email confirmation of the order, and when your order is sent, you will receive another email. After shipment each order can be tracked ask us for tracking number.

We currently accept payment via PayPal, allowing you to pay through your account, through numerous credit cards and through your bank account. This payment system guarantees speed and security. As payments arrive instantly, (except for payments via bank account which take 3 to 5 working days), we can process the order immediately and send it in very short time.

You can also pay with Bank Transfer (SEPA only), when you proceed to the check out choose to send the order via email, we will send to you all the info to complete the payment through bank transfer, this payment method takes from 2 to 5 working days to be cleared. 

If you have any questions, please contact us through email at sales@novaelements.com or chat, a member of our staff will reply to you within 24 hours.


Return Policy

We accept the return of goods purchased no later than 14 days after receipt. The shipping costs in this case shall be borne by the buyer. Will be refunded the entire amount paid by the purchaser except shipping costs.

Buying on our store you accept these conditions.


Further Information

The sale of all our offered products is permitted under Italian low.

As the legal requirements are different in each country, we ask you to:

Inquire before buying if the purchase and possession of the given articles in your country violates any laws!

We do not take responsibility for the possible confiscation of the goods by customs offices or any other possible criminal legal  consequences in relation to the customer.

Our assumption is also that you can deal with the ordered goods in a professional way for legal purposes.

Special, marked articles are available only for adult customers and partially for companies and are shipped only as a registered mail (not delivered to the letterbox, post office boxes, etc.).

In case of doubts, we reserve the right to require a copy of an identity card of the purchaser to confirm her / his age.

Our offer can not be used for suspicious purposes such as for example: pyrotechnics.

All customer's data are treated by us as strictly confidential and we do not transfer them to third parties.